Credit to Chris Koentges for his article entitled “Can a brand speak to both the lunatic left and right? There is plenty of evidence of brand partisanship from political, social, environmental or religious perspectives.
The question we should really ask “what is the implication of defining consumers by their partisan leanings?”
There are many characteristics shared between opposing factions that gave John Lennon a reason to believe in the Brotherhood of Man: Hassidim use cell-phones , anarchists eat potato chips, and most men with two legs put on their pants one leg at a time. If you take religion, countries or politics out of the equation we have more in common than what divides us.
As a marketer we have some choices in how to align to customer values. Do you define a segment by what sets it apart, or by what unites it? Take single, overworked single Moms on low income as an example. If research states that 70% of them have strong socialist leanings, do you press that button for stronger brand affinity – or do you stay true to the broader human condition? If your competitor takes aim at a customer segment by sponsoring a cause, do you react, up the ante, go in a different direction?
There is no right or wrong except by measure of results. Some products will relate better to an ideology and some to a basic human need, but brands don’t determine personal values. So do you have a rule of strategy, or do you just play along with an opportunistic grin.